One South 6th Ave., St. Charles, IL 60174
9am - 9pm9am - 8pm9am - 5pm12pm - 5pm
9am - 9pm9am - 8pm9am - 5pm12pm - 5pm

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Manage Your Library Account with Shoutbomb

What is Shoutbomb?

Shoutbomb is a service that helps you manage your library account via text messages – including renewals.

We’ll text you:

  • Holds now available
  • Overdue notifications
  • Items due soon notifications
  • And you can even Renew eligible items via text


What do you need?

  • Any mobile phone and wireless service that can send text messages to an e-mail address. (It does NOT have to be a “smart” phone.)
  • Your library card barcode and PIN

Get started online: 


Once you sign up you’ll start seeing messages about your library account from Shoutbomb. Reply to the messages as prompted, or use the commands below.

Basic commands:

Use these to respond to any text from Shoutbomb or begin a text to:

QUIT - To stop receiving text messages
ADDCARD - To add additional cards to your text message account
DROPCARD - To remove a card
IOWEU – To see the amount of current fees/fines
RESEND - To get the last message again
SWITCHPHONE - Use if you get a new phone number or new provider

Your messages from Shoutbomb will prompt you to respond with optional commands including: 
HL: Get a list of holds that are ready for pick up 
OL: Get a list of overdue items
RL: Get a list of items you can renew
RA: Renew all eligible items

A text only will be sent to you when activity on your account triggers a message.

The Library does not charge a fee but your mobile service provider’s regular text messaging rates will apply.

Rev 10/2014