Strategic Planning

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The St. Charles Public Library is embarking on a community-focused strategic planning process and we invite you to share your thoughts. Help plan for our Library’s future. Take our survey or be a part of our community conversations through our focus groups. Your input is important to us!



As a valued member of the community, the Library appreciates your feedback. We invite you to complete a short survey (10 minutes) to help the Library as it engages in formulating a new strategic plan.  All responses are strictly confidential and no information will be shared that identifies respondents. If you have any questions about this survey or would like assistance in responding, please contact Kate Buckson, 630-549-8966, [email protected].


Focus Groups

As part of our strategic planning process, we are inviting stakeholders to give input during focus group sessions. It is vital to our process that we hear from a diverse group so that our new plan is inclusive of all community voices.


Would you or someone from your organization be available to participate in a focus group? Sessions are facilitated by our consulting team from Fast Forward Libraries. Each session is 60 minutes and there are in-person and virtual options available.  Please take a look at the dates/times of the sessions and register if you are able to attend: 



Virtual Sessions

Register for Virtual sessions on April 26, 2023


In-person Sessions

Register for In-person sessions on April 27, 2023


Teen Session

Register for Teen Focus Group on Thursday, April 27, 2023



You will receive a confirmation email when you register, along with the Zoom link if you register for a virtual session.  You will receive email reminders 3 days and 1 day prior to your session. If you are unable to attend, please let us know and we will put you in contact with our consultant to schedule a brief interview. Thank you for your consideration!