You are here
SWAN Library Network
Beginning in May, the St. Charles Public Library joins the SWAN (System Wide Automated Network) consortium. But what does this mean for you?
It means the library will grow from being part of a group of just 8 libraries to a member of 97 libraries in the Chicagoland area.
The number of items available to you via the catalog will increase by 729%! This means access to more books, audiobooks, movies, TV shows, and music for our members.
Your St. Charles library card will work at any of the 97 SWAN library locations.
We’re working hard to make this transition as seamless as possible for patrons. More information will be released as we move closer to the migration date.
What You Need to Know
What does this migration mean for you?
- Larger Library network means more books, audiobooks, movies, TV shows, music and more!
- The catalog will be more mobile-friendly
- New notification choices to manage your account online
- Titles are now available in 226 languages
- Visit 97 Libraries seemlessly in Northern Illinois with your Library card
- Gain access to member library’s special collections
Will your PIN change?
If your PIN is numeric, it should transfer exactly as is. If your PIN is NOT numeric, for example, "CHANGEME" - it will automatically become the last 4 digits of your phone number on record. If you do not have a phone number listed on your account, please speak to a staff member for assistance. If you'd like to choose a new numeric PIN before April 28, change your PIN here. (Numbers only, 4 digit minimum)
Can you still use Shoutbomb?
Shoutbomb will no longer be your text service provider. Instead, that service will now be provided by SWAN. Notification preferences for bills, overdue items, and hold pickups can be now be managed through My Account.
How can you prepare for the switch?
You can help the library by ensuring your account information is up to date prior to April 28.
What to Expect During the Transition
April 18 – May 1
- The addition of new titles and copies will be temporarily suspended
- We will still be taking requests for materials at this time
April 28 – May 1
- You CAN check out materials, but you won’t see the checkouts in My Account
- You CAN search for materials via the catalog
- You CAN pick up a hold, if notified
- You CAN access eResources
- You WILL NOT be able to place any new holds
- You WILL NOT see availability of items in the catalog
- You WILL NOT be able to renew items.
Contact the library with any questions you may have on the migration.