One South Sixth Ave. St. Charles, IL. 60174
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MON-THUFRISATSUN
9am - 9pm9am - 8pm9am - 5pm12pm - 5pm

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Holds Pick-Up

Please note: THE DRIVE-UP WINDOW will be temporarily closed beginning Wednesday, December 1 and reopen on Saturday, December 4. Please visit the Library to pick up your holds. If you have questions, call 630-584-0076 x210. We apologize for any inconvenience.

What you need to know

  • Library materials placed on hold may be picked up inside the Library or through our new drive-up window service. 
  • Please wait for an available hold notice by email or phone, confirming your items are ready for pickup. 
  • Items must be picked up at the location where they are currently held.

To pick up holds inside the Library: 

  • You can now pick up your holds from the holds shelves inside the Library. Check them out at the welcome desk or the self-checkout kiosk. 
  • Items are held for seven days. 

To use drive-up window service:

  • Visit our new drive-up window and pick up your holds! 
  • Items are held for seven days 
  • Contact us for assistance or to place items on hold.

In order to use the drive-up service, you must select: 

      “St. Charles Public Library District Drive-up Window” 

Or to use the Library you must select:

       “St. Charles Public Library” when placing a hold. 

You can change the location of a hold you’ve already placed. To change the pickup location:

  • Log into your account and click on the “My Preferences” on your left side. 
  • Select the holds you want to pick up at the drive-up window by clicking on the box right of each title. 
  • Click on the “Change Pick Up Location”. 
  • Select the new location using the drop-down menu, and click “Change Location.”